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Level 2
posted Apr 18, 2020 5:33:10 PM

Stimulus Check status says "payment status unavailable"

I filed both 2018 and 2019 taxes and my tax return was direct deposited into my back account 2 months ago. Yet, I have not received my stimulus check in my bank account. Also, when I try and check the status on 'get my payment', it says payment status is unavailable. I know I am eligible because I meet all the qualifications for a $1200 check. 

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4 Replies
Level 15
Apr 18, 2020 5:39:11 PM

read this article and then the best advice is "sit tight' - it'll get worked out. 

 

https://www.forbes.com/sites/zackfriedman/2020/04/18/stimulus-check-payment-status-not-available/#319afb932811

Level 2
Apr 18, 2020 5:48:39 PM

If the IRS can't verify my identity and won't let me login to the get my payment option, I won't be able to add my bank account information. 

New Member
Apr 22, 2020 9:06:07 AM

I don’t have an answer, but I’m in a similar situation. We qualify for the reduced stimulus plus we have kids. Filed 2018 and every year before that, paid (high) taxes so no direct deposit but correct address on our filing and our message also reads, “Payment Status Unavailable.” Hopefully, since it seems like there are others in the this situation, it is an error that will be resolved. 

Level 15
Apr 22, 2020 9:27:08 AM

@Kailey2 

 

from the IRS FAQ's 

 

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

  • You are required to file a tax return, but:
    • We haven't finished processing your 2019 return
    • The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.
  • You don't usually file a return, and:
    • You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet
    • You receive an SSA or RRB Form 1099 or SSI or VA benefits; information has not been loaded onto our systems yet for people who don’t normally file a tax return.
  • You’re not eligible for a payment (see Eligibility).

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.