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Level 2
posted Mar 7, 2025 12:36:24 PM

Still not printing....

So I followed the instructions on the e-mail that I received, and it's still not printing....it's too expensive to be doing this....

0 2 360
2 Replies
Expert Alumni
Mar 7, 2025 12:37:10 PM

This was a problem but was corrected in a recent update.

 

You may need to do a manual update. 

What is a manual update?

 

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Level 3
Mar 7, 2025 1:01:10 PM

Save your return as a PDF then open the PDF and print it from there it works fine on a Windows laptop