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Level 2
posted Jul 21, 2022 8:48:55 PM

Still haven’t received 2020 return…

I filed 2020’s taxes in March of 2021. In December 2021, my banks branch closed so I closed my account. February 24, 2022 my previous bank received my return. On February 25, 2022 my previous bank returned it (& provided me proof).

I have yet to receive a check via mail so I called the IRS, they have yet to receive it and told me to talk to my tax preparer. So I called turbo tax. They said they don’t have anything to do with that and to check with Santa Barbra Group. Well I can’t get through their phone line, i sent multiple emails, and snail mail. I’ve yet to hear a response from anyone. Where is my return, how do I get it back? 
in the meantime I did send a request to IRS to ask for it to be reissued but because they show they wired it to my bank, that was a no go. 

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2 Replies
Level 15
Jul 22, 2022 4:03:41 AM

As already answered in your other posts the only thing you can do is contact the third party bank ... they alone are responsible for the refund check ...   https://ttlc.intuit.com/community/user/viewprofilepage/user-id/5074426

Level 2
Jul 22, 2022 9:48:26 AM

Well to be completely honest I’m about to file small claims because they will not answer me