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Level 1
posted Jan 30, 2022 9:54:21 PM

Returns pending for 72 hours

I have submitted my return three times. The first two times, it was rejected for AGI. After being rejected the first time for putting in a changed AGI, I changed it to the original amount. It was rejected again for my husbands AGI being “$0”, TurboTax wouldn’t even let me enter an amount for his AGI the 1st or 2nd time submitting. So the 3rd time, I triple checked everything and submitted. I noticed the first two submits were taking a long time to be reviewed. After looking at times of the emails for 1st and 2nd submits, they took exactly 72 hours and 35 minutes to get a response on if they were accepted or rejected. After submitting a 3rd time and not receiving a response for 2hours, I’m assuming it’ll take 72 hours and 35 minutes again. I have never had to wait so long for a response and it looks like I’m not the only one. QUIT HOLDING OUR RETURNS FOR NO REASON

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1 Replies
Intuit Alumni
Jan 31, 2022 10:31:02 AM

If you receive another rejection, please don't hesitate to contact support through the link below for assistance with your AGI rejection. They should be able to dig a little deeper.

What is the TurboTax phone number? - Intuit