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New Member
posted Feb 8, 2023 9:18:28 AM

Refund

Hello on the irs app it showed my refund was going to be sent to me by February 8th but I didn’t received anything and the app didn’t update to refund sent

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3 Replies
Level 15
Feb 8, 2023 9:23:56 AM

That estimated date in the "app" was only an estimate.  The IRS is in control-- not TurboTax.

 

 

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

 

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2021 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

 

 

OR——if you filed by mail, expect a long wait.   It is taking the very backlogged IRS six to nine months to process mailed returns.   Until a human opens your envelope and enters the data into the system, nothing will even show up on the refund site, so you will have to be very patient.

 

 

If you are getting earned income credit on line 27 or additional child tax credit on line 28 You are subject to the delay required by the PATH act.  Do not expect your refund earlier than late February.

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

 

Level 2
Mar 22, 2023 6:37:14 AM

Quick question. I filed my federal taxes and it was accepted on February 16th. When I check the IRS website it says my refund was sent to my bank electronically or mailed to my bank electronically on March 10th. It is now March 22nd and I have not received my refund? I was wondering if anyone had any information it says I cannot contact the IRS until early April. But I was unsure if this could be a hold up because the bank information was wrong? Which I doubt because my state refund went through so I am wondering what other possibilities there could be when it says they had sent the information to my bank and the refund has been sent?

Intuit Alumni
Mar 22, 2023 8:29:03 AM

You should contact your bank to inquire about your refund. If a deposit has not been attempted, then you should contact the IRS to inquire about your refund. Please see How do I contact the Internal Revenue Service (IRS)? for more information, including the IRS phone number and hours of operation. 


If you would like to verify the direct deposit information you entered, please see Where can I find my direct deposit account information after I've e-filed? for instructions.

@dustinskinner78