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New Member
posted Apr 30, 2021 3:27:15 PM

Refund

Why have I not received my tax return yet but it was accepted back on 3/6/2021? And now you guys are demanding I pay the total that was supposed to be taken out of my federal when I actually receive it. 

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1 Replies
Level 15
Apr 30, 2021 3:34:59 PM

Accepted does not mean Approved.

Accepted only means the IRS verified some basic info on it so they know it's really from you.  After it is Accepted the IRS processes it then approves it before they send the refund.

 

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.