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New Member
posted Jun 11, 2020 7:49:31 AM

Refund

Both my stimulus money and federal income tax went to the account that was automatically added to my tax return.  I received the debit card for my state, the other two were sent to the account with the last 4 digits of 9872.  I did not receive either of those.  Just talked to IRS after being on hold for 2 hours and they cannot trace it without me talking to you and it is SO frustrating that I cannot talk to a human.  Please help.  My phone is [phone number removed].  Jesse 

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1 Replies
Expert Alumni
Jun 11, 2020 8:10:33 AM

This account could be a Turbo card.

 

Please call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic, you may experience some delays on the site or  phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.