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New Member
posted Feb 11, 2020 8:59:35 AM

Refund

It’s been longer than it says I have to wait is that normal ? Or what else can I do to know where my refund is at 

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2 Replies
Level 15
Feb 11, 2020 9:02:06 AM

Only the IRS and your State control when and if a Federal or State tax refund is Approved and Issued.

 

Once a tax return has been Accepted by the IRS or a State, TurboTax receives no further information concerning the tax return or the status of any tax refund.

 

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds
If accepted by the state use this TurboTax support FAQ to check the state tax refund status - https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

 

After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Level 15
Feb 11, 2020 9:02:16 AM

First confirm that your efiled return was submitted and accepted by the IRS: https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

 

If it was accepted, what does the IRS tracking web site say about the status of your refund? 

https://www.irs.gov/refunds