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Level 2
posted Mar 31, 2020 11:10:32 AM

Refund still processing nobody to contact

I filed with Turbo Tax on March 6th and my return was accepted. I did get my state refund but my federal refund (the one I desperately NEED right now) still just says processing. I tried calling the help line but apparently they are shut down too. Does anybody know what to do NOW? 

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1 Replies
Intuit Alumni
Apr 1, 2020 11:11:15 AM

Please refer to the FAQ below to contact the IRS.

  • For individuals: 800-829-1040
  • For businesses: 800-829-4933
  • For those with hearing impairments: TTY/TDD 800-829-4059

To have an efficient call, here's what you need to prepare.