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New Member
posted Jan 26, 2026 9:57:17 PM

refund program

I inadvertently  ordered and received two same programs from your online because your  online message said my crdit card was questionable.   I have purchase code ....9LZB and  .......9CB6....Please refund one of the  two programs at $109.    

0 1 2299
1 Replies
Level 15
Jan 27, 2026 5:29:22 AM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh