I received my refund today, however it is short by 1,000. It came through TPG. I have checked my return to ensure I am correct on the amount for the federal refund due. I have also gone through the troubleshooting listed on others posts, such as ensuring the IRS did not take out for child support, etc. . The money should be in my account, but it is not. When can I expect the remaining 1,000 to be deposited to me? This appears to be an issue with TPG based on how many others are experiencing this same problem.
We know how important your refund is and we apologize. You'll get an email message from us shortly letting you know when to expect the rest of your refund.
In the meantime, please refer to these Turbo Tax help articles.
What is Refund Processing Service?
Why is my direct-deposited refund or check lower than the amount in TurboTax?
Why is My Tax Refund Not What I Expected?
How do I track my state refund?
Refund Status: SBTPG
Tax Refund Tips
What if my IRS refund is taking longer than 21 days?