I know there is atleast 1000 other people whom recieved a refund check if my check number is 1001. Is anyone else having issues cashing it I've been to 5 different places and noone will cash my intuit check. The irs said turbotax recieved my money the 21st ans I as of today still cant touch my money this is ridiculous and I demand answers
Still cant cash it has been 10 days irs sent turbo tax my money but I cant have my part wtf turbotax fix this I am now filing a complaint with the bbb a s the state ag
Please call TurboTax Customer service. Here is a link: Turbo Tax Customer Service
So I got it cashed and literally the next day I got a call fro, the place that cashed it and they said my turbotax check was a fraudulent check!!!!!! So turbotax where is my money especially if you guys said that was supposed to be my check on the phone when I cashed it and my turbotax refund tracker says i recieved a check by mail and that's the only one i recieved.
Yeah I've done that and spent hours on the phone since I found out I was recieving a check I called yesterday after I found out it was a fraudulent check and the rep said you guys never sent it but I literally called when I cashed it on speaker and your other rep verified the check. And I got nowhere yesterday other than that where tf I my money turbotax I stg I'll never use turbo tax again not only that I lost 271 dollars trying to fn cash the mf
And I spoke to a manager Saturday she opened a case about it and said I had the "highest " priority and I still haven't heard back other than a email stating my case is closed with bo information about it turbotax you guys are a joke I am contacting the bbb and the FDIC' and the ag this afternoon if you do not make it a point to contact me today.
And you would think that if it wasn't a turbotax check they would of let me know at any point when I called them 12 times since last week I am so over this and I demand a full refund because out of 2557 i only got 1900 of my taxes and that's because i cashed your fraudulent check. I'm so furious over this whole situation
And on top of all that I moved out of state yesterday so there is no way for me to recieve another check via mail if the person was right and said they were going to send another one or fix it with that place
A suggestion for you in regard to the check from Cross River Bank:
https://www.intuit.com/company/contact/office-of-the-president/
Exactly same thing is happening with me ... What can we do?? I need help as well... PLEASE 🥺
im also having this issue. has anyone received a legit check from the irs? my date on turbotax and irs are different.
My check number is the same as yours. Fake. IRS told me the check comes from them within 5 weeks and it’s up to me to pay turbo tax since turbo wasn’t able to deduct it from my direct deposit. I put wrong account number. Missed a digits. No one will cash. No one.
if you paid for the 5-day early refund, contact support. Numerous taxpayers have reported the same issue with this program.
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact
800-446-8848
Yeah been doing that for 2 weeks now have gotten nowhere nor my real check or deposit I'll never use turbotax again and I'm about to start contacting news agencies today and lawyers
8yeah that got me nowhere and no resolution whatsoever nor have they contacted me back or fixed it they insist it's a real check however the check cashing place insi@t on pressing charges contact the bbb and ag they refuse to fix it
Contact the bbb ag and police in your area so they know what's going on in case where you cashed it pressed wants to press charges then contact the news in your area the one in my area wants to meet friday, seeing how its is tax time and they are sending bad checks to taxpayers after the irs send them are money and contact an attorney I also meet with one of those friday as well this whole situation that should of been avoided is taking a mental toll on me and my family not knowing If at any point I could go to jail because I cashed a check I received from intuit that the on recording, their rep said was my refund not only that I it's going on 2 weeks with no contact or resolution the longer this goes on the more stressed I get
Been contacting the local news here in the Cincinnati area. This makes no sense. My direct deposit hasn't changed in years now all of a sudden they couldn't use it and I get a fake check. Something isn't right here
I completely feel your pain this has been a nightmare I spent hours calling with no resolution or answers it's literally made me psychically I'll at this point I'm ready to lose my **bleep** have you had any luck since you posted
No luck what so ever. Gonna try again after work today. I've had this check for 4 weeks now with no luck cashing it. Have gotten several different excuses from several different calls with intuit/turbo tax but no answer has been the correct one and they won't reissue or explain why my direct deposit didn't go in when it's never been an issue prior
Not resolved. Just tried again at Walmart and nope. Declined
@andyconda513 wrote:
Not resolved. Just tried again at Walmart and nope. Declined
This is a known problem. Contact TurboTax support.
See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm
I've literally called 4 times and gotten 4 different stories and had them call me back 2 times and got 2 more different excuses/stories. Trying to reach my local news now
No luck still and I have been contacted by the office of the president of turbotax and told to call the 1800 number which I have many many times with no resolution I contacted the news whom is running a story on it next week after I go interview with them friday and I also have contacted an attorney whom I see next week. This is ridiculous and i want my money i now have to set up a payment plan with checksmart or go to jail I cant sleep eat work I'm so stressed out over cashing my income tax check. I have used turbotax for years and never will I use this company for anything ever again.