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Returning Member
posted Jan 18, 2025 3:13:16 PM

Refund advance

I filed last week with the hope of getting the advance like I have every year, I received an email stating IRS accepted my federal. Nooo advance on my credit karma card. I have referred so many people to Turbo tax for this reason and now all of a sudden, I don't get it? Not what it says at all. If you advertise it and I do my end why put us through that? 

False advertising and probably my last time doing taxes through Turbo tax! Not cool at all!!!

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3 Replies
Expert Alumni
Jan 20, 2025 6:47:40 AM

See this resource for more information: 

Offer details and disclosures for the Refund Advance program

Returning Member
Jan 20, 2025 7:03:56 AM

That's not really helpful! I didn't get the advance and it stated I would! 

Expert Alumni
Jan 20, 2025 7:09:58 AM

This is all the information we have available in community.

 

Please contact Credit Karma on their Contact Us page.