Why when I call the number for the bank and you push the option for your advance it says that I was approved for a lower amount and then when I speak to somebody they say I was denied? Has anybody else had this problem?
03262
3 Replies
HeatherPLO
Intuit Alumni
Feb 4, 2022 3:19:50 PM
There can be a few reasons why the refund advance was less than expected or not approved. Please see the Help Article here for more details.
momof3190000
Returning Member
Feb 4, 2022 4:24:54 PM
I'm getting both answers, either it is a less amount or I was not approved. I just want a clear answer.
HeatherPLO
Intuit Alumni
Feb 4, 2022 4:49:37 PM
Since you are getting a different answer on the automated system, you can sign up for updates here at this Help Article in regards to a previous loop with the Refund Advances.