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Level 2
posted Jan 28, 2020 3:00:55 AM

Refund advance

I qualified for the advance, got the card email and set it up and my return has been accepted but I still haven't got a deposit 12 hours later. The advance says 1 hour, the only reason I used it. What am I doing wrong?

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1 Replies
Expert Alumni
Jan 28, 2020 3:48:03 PM

If you qualify for Refund Advance and are approved for the Turbo Visa Debit Card, you’ll be notified by email of the approved amount and you’ll be able to start spending online, typically within 48 hours of the IRS accepting your return.

 

Here is more information about the Refund Advance process:

https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

 

 

 

If you created a Turbo Visa Debit Card online account and have funds available but you’re unable to use your temporary card number for online purchases, call us toll-free at (888) 285-4169.

If you received a Refund Advance last year, you’ll need to create a new account to see your Refund Advance funds for this year. You won’t see the funds if you log in with the account you made last year.

 

Here is more information: https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-temporary-card/00/27511