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New Member
posted Mar 9, 2021 4:43:27 PM

Question about credit card charge

Hi I have a question about the amount of money I was charged. When I entered my credit card information I thought I was entering it to pay my taxes however it seems unclear what I paid for. I was hoping you could clear it up for me. 

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3 Replies
Level 15
Mar 9, 2021 5:54:45 PM
New Member
Feb 24, 2022 8:25:48 AM

I paid $158 when I filed and my refund was one amount. I just got an email saying they are deducting from my return $199.01? Why 2 charges???

Intuit Alumni
Feb 24, 2022 8:47:35 AM

In this forum, we are unable to see accounts, so we would not be able to tell you why you received the email about another charge. I would definitely suggest logging into your TurboTax account and review your fees

 

You may also want to reach out to TurboTax customer support directly for assistance as well.

 

@Johnbtaxes2014