Hello,
I need help with billing issue.
I had purchased Turbotax premier twice and reuqested for a refund for the unused return through the online form.
I just tracked it using the case id and saw that my case was closed. I didn't receive any confirmation or amy info on my refund. Can anyone please help me? My case ID is [phone number removed]
No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
I am requesting the 68 dollar charge be removed because I do not want the Turbo Tax Max I hit the button by mistake. My correct bill should read $209 for Turbo Tax premium
$23.95 tax
total $232.96
Thank you,
Kenneth Weaver
We can't help you here in this public user forum. How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991
What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632