I am not able to find my prior years tax returns. I used Turbo Tax desktop (download from CD) for 2018 - 2020, but when I click on "Documents" on side menu and select 2020 from the drop down menu ("View documents for...") nothing shows up. Am I looking in the right place?
No --- you are in the wrong place. If you used desktop software last year your tax files are on your own hard drive. They are not stored online.
https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac
https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows
If you used TurboTax Online to complete and file your prior year tax returns, you can access them by following the steps in this TurboTax help article: How do I access a prior-year return?
However, it sounds like you used TurboTax CD/Download software to complete and file your returns, therefore, TurboTax would not have a copy as your tax return would be stored locally on your computer or storage device.
You can request a copy of your tax return from the IRS, however, if you have an immediate need, you can get a copy of your tax transcript from the IRS. See How do I get a copy of my tax return or transcript from the IRS? for more information.
Thanks so much! That makes sense. I think I misunderstood what someone else told me.