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Level 1
posted Feb 28, 2025 2:31:11 PM

Printing Forms

My forms will not print, I click on the print button for saving a copy for my records, the cursur spins for a few seconds and then nothing happens. I have verified that the printer works, I've restarted Turbo Tax multipe times. Still nothing

0 5 377
1 Best answer
Level 15
Mar 5, 2025 9:58:54 AM

@gkittok 

Some  users have found they can create a PDF by going up to the TOP line menu clicking on "File" and then selecting Save-to-PDF from the dropdown menu. 

...........(and not the File tab in your tax return...the File tab in the very top line on the TTX window)

__________

But that's just the last workaround I saw in several posts....mostly hitting folks using a MAC

5 Replies
Expert Alumni
Mar 5, 2025 9:38:17 AM

This was a problem but was corrected in a recent update.

 

You may need to do a manual update. 

What is a manual update?

 

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window

Level 15
Mar 5, 2025 9:58:54 AM

@gkittok 

Some  users have found they can create a PDF by going up to the TOP line menu clicking on "File" and then selecting Save-to-PDF from the dropdown menu. 

...........(and not the File tab in your tax return...the File tab in the very top line on the TTX window)

__________

But that's just the last workaround I saw in several posts....mostly hitting folks using a MAC

Level 1
Mar 5, 2025 10:46:29 AM

Will not solve my issue since I am using the Desktop Turbo Tax for Mac

Level 1
Mar 5, 2025 10:48:00 AM

Previous reply was forCatinaT1 (Employee Tax Expert)

Level 1
Mar 5, 2025 10:55:59 AM

Thank you Steam Train, that works