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New Member
posted Feb 15, 2026 6:59:25 PM

PPP Loan Forgiveness

TurboTax for Windows (Desktop) for 2025 asks a bunch of questions in the Miscellaneous Income section, all of which I answered "No," to as we did not receive any of those types of income. And then, out of the blue, it asks for which years did we receive a PPP Loan and forgiveness. Uh... Neither 2020 or 2021 as far as I know. I am required to choose one or both years. Why? I went back to verify that I didn't answer "Yes" to anything, and I did not. It will not let you continue without choosing a year.TurboTaxError.png

 

What am I missing here? Did this come in the form of something else? Am I not remembering something?

 

Thanks for any help.

0 2 166
2 Replies
Employee Tax Expert
Feb 16, 2026 6:03:38 AM

If you choose a year, what happens when you click Continue? Does this clear the error or bring up more questions?

 

We were unable to reproduce the experience you have seen. If you're not able to clear this page, it would be helpful for us to have a TurboTax ".tax2025" file to test this issue further.

 

If you would be willing to send us a “diagnostic” file that has your “numbers” but not your personal information, please follow these instructions: 

 

In TurboTax Desktop, open your return and go to Online in the TurboTax header. (On a Mac computer, choose Share or Help.)

  1. Choose Send Tax File to Agent.
  2. You will see a message explaining what the diagnostic copy is.  Click Send on this screen and wait for the Token number to appear.
  3. Reply to this thread with a screenshot of your Token number (this avoids Community filters for numbers with a dash) and tag (@) the Expert requesting the token from you.
  4. Please include any States that are part of your return - this is VERY important.

We will then be able to see the same experience you are having. If we are able to determine the cause, we'll reply here and possibly provide you with a resolution. 

New Member
Feb 16, 2026 8:22:09 AM

@PatriciaV 

 

Thanks for the quick reply.

 

If I choose a year, it actually does both - clears the error AND wants more specific information. Here's a screen shot.

 

TurboTaxPPPdetail.png

 

I will send the file. I'm in Arizona. Here's the Token screenshot.

 

TurboTaxTokenScreenshot.png

 

Thanks again. I'm an IT professional so OF COURSE I want to help get this figured out. I HATE bugs. LOL

 

-Christi