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New Member
posted Apr 8, 2020 1:07:18 PM

Pending still!?

I filed my federal tax return online for direct deposit.

 

That was on Feb 28th.

 

I have still not received my federal refund.

 

Why is this happening and how can I resolve it.

 

I tried calling the IRS but they're not answering phone calls. 

 

The only options are self service options. When i check my refund status it still says pending.

Its almost been 6 weeks.

 

Any information would be greatly apprecieated.

 

Thank you.

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1 Replies
Level 15
Apr 8, 2020 1:12:28 PM

You will need to contact TurboTax support for this situation ….

Go to this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/