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Level 2
posted Mar 28, 2019 9:39:32 AM

Pending status for over 96 hrs. Problem with TT or IRS?

Both federal and states were filed on 3/24. According to TurboTax efile status, it's still pending on 3/28.

 

Is there a backlog problem with IRS?  I never experienced such long delay. Usually got accepted within a day.

 

Got a feeling that my returns got caught in a black-hole.  🙂

 

Anyone seeing similar delay?

 

Thanks!

 

 

 

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1 Best answer
Level 15
Mar 28, 2019 7:17:43 PM

9 Replies
Level 1
Mar 28, 2019 11:01:01 AM

exact same situation for me.  I just talked to someone and they said my file is sitting with IRS waiting for acceptance or rejections.  Nothing they can do at this point.  Said to give it til Monday and then if nothing changed, call back and they will have to contact the IRS.

Nothing is easy anymore.  I've never waited more than a day for acceptance.

Level 1
Mar 28, 2019 1:13:36 PM

Exactly same situation here! Filed on 3/24 but still pending today, both federal and state.

Never encounter such a long delay before. I really suspect something is wrong with TT itself. Customer service is not being helpful.

New Member
Mar 28, 2019 3:40:11 PM

Same here.  Submitted on 3/26 and still in pending status.  Doesn’t make sense.  I have been a preparer for 5 years, and it never takes longer than 24 hours for the IRS to accept or reject a return.  This seems like a TT issue, and of course there is no way to contact them.  Getting worried that my direct debit day is going to pass before the returns get accepted.  Very annoyed.

Level 2
Mar 28, 2019 7:10:02 PM

Ok, just got email from both federal and states that my returns are rejected due to incorrect information. 

 

I need to relaunch TurboTax and do a software update to fix the problem. So the problem is due to TurboxTax and not IRS.

 

Just e-file again and keeping my fingers crossed.

 

 

Level 15
Mar 28, 2019 7:17:43 PM

Level 2
Mar 28, 2019 7:47:41 PM


@Anonymous_ wrote:

@wallyL wrote:

Just e-file again and keeping my fingers crossed.

 


Quite a few TurboTax users, who had issues with e-file during the past 48 hours or so, are now reporting their e-file went through after the update and they had no further issues. Hopefully, that will be the result in your case.


Thanks for sharing. 🙂  I hope TurboTax will improve on the QC of the software before releasing it for use.

 

 

 

 

Level 1
Mar 28, 2019 7:55:59 PM

After updating TT and re-file rejected ones, it finally went through and got accepted. What an annoying issue it is.

Level 2
Mar 28, 2019 8:11:43 PM


@stefanie99 wrote:

After updating TT and re-file rejected ones, it finally went through and got accepted. What an annoying issue it is.


Yes, it's really annoying and unnecessary worry on your tax returns. My federal return just got accepted too. 

Level 1
Mar 29, 2019 2:43:41 AM

yes - mine got rejected last night with the same reason and I resubmitted and both my federal and state were accepted overnight.