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Level 1
posted Jan 25, 2024 11:20:29 AM

Pending State return (CA)

I filed on the 1/23, and my federal return has been accepted as usual, but my CA state tax return is still pending. I know CA Tax Board starts accepting returns on Jan 2, I then called the CA Tax board, and they stated my 2023 tax return has not been received yet. They told me to confirm it with TurboTax, which I did, and the representative didn’t have any idea why and suggested that I can only wait since it's "Pending". 

I’ve never waited this long for TurboTax to submit my return to the state. I've read that TurboTax doesn't actually send it out directly to the Tax

Board but

 had third-party agencies do it for them. CA Tax Board confirms with me that they don't pull anything out from Turbo Tax

server, they

 just receive them according from whoever sends in the returns. Does anyone have any idea on how to resolve this? Thank you.

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24 Replies
Level 1
Jan 25, 2024 11:48:28 AM

I am in the same situation. Filed Federal and CA taxes 1/13/24. Federal was accepted and my refund has been approved. My CA filing status still says pending. Hoping it gets resolved soon or someone has an answer on the next best actio. To take to get it sent and accepted to FTB.

Expert Alumni
Jan 25, 2024 2:24:00 PM

The IRS doesn't officially begin accepting returns until Jan 29, 2024 and none of the states accept returns before that. You must have been a part of the testing batch for yours to have gone through already.

Level 1
Jan 25, 2024 3:28:35 PM

I personally know some of my coworkers and friends who have had both of their federal and state returns accepted. They even filed earlier than I do. I'm just not sure if they use TurboTax or other software to file, but if that is the case. TurboTax is really falling behind compared to other tax software.

Level 15
Jan 25, 2024 3:36:56 PM

@jdmtuan There have been some small "test batches" of federal returns accepted early by the IRS.  A state return cannot be accepted until the IRS accepts a federal return.    If a federal return was in one of those test batches, then it was possible for the state to accept the state return.

 

Otherwise....if your return was filed early and you are not in one of those test batches ---which are totally random---your returns are sitting on the server with all the other early ones---waiting for the IRS to open and begin to accept/reject returns on January 29.

Level 1
Jan 25, 2024 4:38:07 PM

@xmasbaby0 Thank you for your reply. So you're saying my federal return is included in the "test batch" of IRS and accepted, but not lucky enough to be received by the state yet, even though my return is technically eligible to be reviewed since the IRS already accepted it?

Level 15
Jan 25, 2024 4:44:57 PM

Some states are not even accepting returns yet. It depends on the state.  Sorry---you will just have to keep waiting.

Level 1
Jan 26, 2024 8:41:09 AM

You are incorrect.  State of CA FTB has already accepted returns beginning Jan 2nd.  I also filed on 1/22 and my Federal return was accepted while state is still pending.  This a bit maddening and needs to be resolved ASAP.  This will frustrate a lot of people. 

New Member
Jan 27, 2024 5:41:08 AM

This is the same for me filed federal and state 01/19/24 and federal accepted 01/23/24 but California state still pending. What the hell is going on. Never using turbo tax again if this doesn’t get resolved 

Level 2
Jan 27, 2024 10:12:15 AM

My state tax return is still pending but my federal was accepted i hope they start accepting soon. I never had this problem before and i use turbotax every year. I also feel as though i may not use it again due to this being a problem smh 

New Member
Jan 27, 2024 11:47:15 AM

I am in the situation. My federal was accepted on the 22nd but my California state is still pending. I guess we will have too wait until the 29th maybe.

Level 2
Jan 27, 2024 6:27:42 PM

I'm one of those in  Pending Return CA, but at least I feel better knowing I'm not alone.   I'll be hoping the State starts accepting them after the 29th.

Returning Member
Jan 28, 2024 12:32:43 AM

I am in the same situation.  I filed both my Federal and state(CALIFORNIA) on  1/23/24.  My Federal had been accepted however, my state is pending.  The state began accepting returns on 1/2/24.  I’ve used Turbo Tqx for many. Years and I’ve never experienced this issue before.  It’s very frustrating.   Someone needs to provide a resolution.  

Level 2
Jan 29, 2024 9:13:24 AM

I filed both my federal and state on 01/23/24. Federal was accepted the following day however my state is still showing pending. Could someone please direct me to whom I need to speak with to correct this. Maybe the first and last time I file with TurboTax 

Level 2
Jan 29, 2024 9:18:56 AM

Update: 01/29/23 my state has been ACCEPTED

Expert Alumni
Jan 29, 2024 9:20:55 AM

The IRS officially opened for E-filing today. It may take a bit for your state to accept your return.

Level 2
Jan 29, 2024 9:33:02 AM

@King109 Great news! Did you have to resubmit your state?

Returning Member
Jan 29, 2024 10:35:02 AM

And may ask what day did you file?  I filed on 1/25/, but my state is still pending.  

Returning Member
Jan 29, 2024 10:39:06 AM

May I ask when did you file your taxes?  I’m curious to know how long it may take for the state to accept mines.

Returning Member
Jan 29, 2024 10:40:41 AM

@King And may ask what day did you file?  I filed on 1/25/, but my state is still pending.  Thanks.

Level 1
Jan 29, 2024 10:45:43 AM

I just checked this morning (1/29) and TurboTax shows that the the CA Tax Board received return this morning, but we I went on the CA Tax Board website and log in to my account, it still shows as "Not Received". I do think it may take a while since they just open the floodgate of returns, just hope that this will be resolved quickly.

Level 2
Jan 29, 2024 10:47:17 AM

I filed 1/22

Level 2
Jan 29, 2024 10:49:27 AM

No i didnt have to resubmit. I have just waited it out and then i checked online today 1/29 and it was accepted and a few hrs after that i got a email that also confirmed acceptance. So my guess is that it is now going to go through for everyone and that its just going to be a little longer for some but it will update. 

Level 2
Jan 29, 2024 11:00:20 AM

@King109  Thanks! I just received my email stating mines went through 

Level 2
Jan 29, 2024 11:01:51 AM

My State Accepted today..  I filed on 01/22