We paid off our 2023 federal taxes March 21st, 2025. It was still processing by the time we received confirmation of our 2024 refund so they took out our remaining balance from there too. So we basically paid it off twice. I have not been able to get ahold of anyone through the IRS. It’s been almost 8 weeks and we have not received that payment back. Is there anything I can do to get that money back?
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1 Best answer
fanfare
Level 15
May 13, 2025 6:35:36 PM
Contact the IRS by phone and talk to an agent.
IRS has changed the phone menu.
When the robot interrogates, say " account management ".
I have called about 10 times today and it keeps saying it cannot receive my call due to high call volumes. This is the answer I’ve been getting the last couple of weeks. Do you know of any other way I can get ahold of them?