Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Feb 19, 2020 11:50:04 AM

Over 21 days?

My status says, We have received your tax return and it is being processed. It has been over 21 days. My estimated refund date was Feb. 13 What do I do now? 
 
 

0 5 1213
5 Replies
Intuit Alumni
Feb 19, 2020 4:59:30 PM

For more help and explanation as to why your refund may be taking longer as well as how to contact the IRS has been provided below.

https://ttlc.intuit.com/community/refund-status/help/what-if-my-irs-refund-is-taking-longer-than-21-days/00/26080

Level 3
Feb 20, 2020 3:14:42 AM

For me, I was informed that the topic 152 few weeks ago. “4 days ago, it went back to says that it has been processed of the review”. It has been “over 21 days” after my file was accepted by them. Do you think that I also should call them?  

Intuit Alumni
Feb 20, 2020 9:10:52 AM

If you had Earned Income Credit, then these returns were delayed until at least mid-February. The IRS has recently begun to process those returns and you can keep track of the return by clicking here

 

 

Level 3
Feb 21, 2020 1:08:29 AM

I appreciate your message. 
As a clarification, as of today, you think that I do NOT need to contact IRS, right? I have not received any letter from them. 

Expert Alumni
Feb 21, 2020 8:28:51 AM

@Taka, since it has been more than 21 days, that is your call.  If you decide to contact the IRS, expect to be on hold for a very long time..If your status at Where's my Refund shows Processing or Still Processing, that means that the IRS is working on your return and you should have a refund date soon.

 

This is the process that your return is going through:

 

Pending: https://ttlc.intuit.com/replies/4193097

 

Accepted (this is the last update that TurboTax will get from the IRS): https://ttlc.intuit.com/replies/3958820

 

Processing, or Still Processing (the IRS does not inform TurboTax of this stage.  Keep checking Where's my Refund:( https://ttlc.intuit.com/replies/4689484

 

Approved (TurboTax is also not informed of this stage):  https://ttlc.intuit.com/community/return-status/help/does-accepted-mean-my-refund-is-approved/00/26514