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Returning Member
posted Sep 23, 2020 2:17:59 PM

Order status says payment complete! ?? What does that mean?

0 6 1494
6 Replies
Level 15
Sep 23, 2020 2:41:54 PM

Where are you seeing that?

Level 15
Sep 23, 2020 3:01:12 PM

Did you enter your credit card number to pay the online fees?

Level 2
Feb 21, 2021 2:16:30 AM

It is under order details my fiance went from payment pending to payment complete. Mine still says payment pending with both being taken from the return.

Intuit Alumni
Feb 21, 2021 10:15:09 AM

May we get some clarification of your issue?  Is it stating payment pending but the payment was taken out?  Did you want your payment to be made a certain way and it wasn't?  Please post here for additional assistance.  

Level 2
Feb 21, 2021 10:55:16 AM

So for myself in my order details my order status: payment pending and shows it will be taken from my federal like I always do 

My fiance order status: payment complete with his fees being taken from his federal return

What is the difference between our order statuses?

Intuit Alumni
Feb 21, 2021 11:21:26 AM

You may want to check your e-file status to see if your return is accepted or pending. That may be the reason you are seeing two different things.