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Level 2
posted Feb 12, 2019 9:27:26 PM

No update on refund status!

I E-Filed my taxes (two W2s and one 1099 form) on February 4, 2019.  Turbo Tax sent an email saying both Federal and State were accepted. However, I have checked the IRS website to see the status of my refund every day for the past 9 days, and all it says is, "We cannot provide any information about your refund. You must wait at least 24 hours after you get the acknowledgment e-mail that your tax return was received by the IRS"  I'm curious to know if anyone else is experiencing this?? Are does anyone know what could be the possible reason for this same message after almost 10days? Please keep in mind I used turbo tax deluxe addition to file. Any info would be appreciated. Thanks!

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24 Replies
Level 1
Feb 13, 2019 9:49:12 PM

I received the same message.  My return was accepted 1-31-19.  I've been checking every day also and get that same message

New Member
Feb 14, 2019 7:14:33 AM

Im in the same boat! I was accepted 1/29/19. I have hears nothing and it's still not accepted. Idk whats going on.

New Member
Feb 14, 2019 8:27:37 AM

I have the same thing happened to me they got rejected first but then got excepted after I fix my mistake .On TurboTax it says that the IRS has excepted but when I go to the IRS website it says that I haven’t received an email

Level 2
Feb 14, 2019 9:00:17 AM

I haven't got a rejection notice at all... It says both were accepted on turbo and turbos blue bar is highlighted a little. But IRS doesn't show anything except saying check back in 24 hrs..... However, turbo says my federal has a est. Deposit date of 2/25 even though IRS doesn't say it. The IRS site makes it seem as though I just filed when it's been almost two weeks.

Level 3
Feb 14, 2019 9:14:42 AM

How do you see your estimated date on turbo tax?

Level 2
Feb 14, 2019 9:20:51 AM

Mine is on the main page whenever I log in.

Level 2
Feb 14, 2019 10:37:01 AM

Filed 1/31/19, IRS accepted 1/31/19
WMR site still shows refund received and it's being processed after 15 days!

Returning Member
Feb 14, 2019 6:08:13 PM

It's been 11 days for me too still saying return received

Level 2
Feb 14, 2019 8:40:36 PM

I submitted feb 2 and til now state and fed is still in processing and accepted status. It has been 13 days. I dont have EITC

Level 2
Feb 14, 2019 8:42:44 PM

I wonder why?.we are in same boat it's kinda frustrating

Level 3
Feb 14, 2019 8:48:18 PM

I already got my state taxes just no federal 😭😭😭

Level 2
Feb 15, 2019 4:35:35 AM

I finally received the state portion of my refund.... Just waiting on Federal.

Level 1
Feb 15, 2019 5:04:03 AM

I filed 1-28. 19....19 days later I'm still stuck on ttax as Hooray my return was accepted on the 28th....and wmr....well it's been stuck on "we can't provide any infifmation on ur return 9001 ext 362 I called waited on hold over 45 mi...hung up...eitc acct REGARDLESS ttax should be providing me with what I can't get from its..they could at the very least have a REAL TRACKER..ur not tracking and telling me anything other than the same bull..... U told me the day I filed

Level 2
Feb 15, 2019 7:12:40 AM

Exactly. I dont have EIC or CTC still today the 15th of February and I'm still showing Return Recived and is being processed!

Level 2
Feb 15, 2019 7:14:27 AM

Exactly same here no EIC or CTC. And this morning same status Return recieved and being processed!

New Member
Feb 15, 2019 11:09:26 AM

I'm in the same boat as you. I filed on 2/2 and received notification that the e-file was accepted by the IRS on the same day. I've been checking with IRS and they don't have record of my e-file status and no one will answer the phone either. It's all IVR system no options to talk to a live person. I've never had to wait this long before a refund and I'm getting quit consider. I read somewhere that if you have depends it is taking longer to receive the refund since they are checking for fraud. But they say that every year.

Level 2
Feb 18, 2019 9:59:32 PM

im in ohio haVe  eic  and ctc filed and accepted 2\1 

Level 2
Feb 19, 2019 3:28:47 PM

Same thing happens to me they are flagging a lot of ppl over the fraud prevention and they told me the irs would be sending me a letter to verify it's me then my return could take 6 weeks more

New Member
Feb 19, 2019 4:13:08 PM

lol its not taking 6 weeks

Level 2
Feb 23, 2019 10:40:27 PM

I also paid the extra for the Turbo deluxe version. 

 

Filed Feb 1st, and immediately accepted by IRS the same day. 

My projected refund date according to Turbo was the 22nd and here we are going into the 24th with no update from the IRS. When using the IRS tool it says its still processing my refund! On Turbo the blue bar has extended all the way.

 

Also filed single with an education credit. I honestly don't know what happened this time, used Turbo to file the last 4 years and always received my refund within 2-3 weeks Direct deposit. This is my first year having this kind of delay and it's very frustrating, I don't think I made any errors when filing my return.. 

New Member
Feb 24, 2019 6:45:26 AM

I’m having the same issue?!?!?!? WTH is going on?

New Member
Feb 27, 2019 10:59:41 AM

I'm having the same issue. I filed on 1/29/19 and my refund was accepted the same day and I still haven't received anything and I'm getting frustrated that there's no one to talk to.

Level 3
Feb 27, 2019 2:02:33 PM

Okay so I did my taxes 1/30 accepted 1/30 and just got my federal today. But I had called them last Friday and I feel that they approved it ober the phone call around 8am . talked to somebody within 15min. If its been over 21days CALL.

Returning Member
Feb 28, 2019 7:17:48 AM

So how long does it take