Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 2, 2020 6:58:21 AM

No refund yet

I filed on Jan 28 2020 and I still haven’t got my return it’s been a month has anyone else had this problem or is it jst me 

0 7 726
7 Replies
Level 15
Mar 2, 2020 7:34:38 AM

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 20 of your Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

Level 2
Mar 2, 2020 7:52:56 AM

Santa Barbara tpg gets your refund first. And if you are unlucky like I am. They will decide to charge you extra fees to send you a paper check that you can’t even cash :( good luck

Level 1
Apr 9, 2020 4:32:11 PM

I e-filed Turbotax first  of February and now its 2nd week into April.. still processing... I'm starting to believe it's not going to be a refund this year.. got refunds for over 30 years within 3 weeks.. this is first time :(

Intuit Alumni
Apr 9, 2020 4:38:46 PM

 

The IRS is "continuing to process tax returns, issue refunds and help taxpayers to the greatest extent possible." Please refer to the following link for an update on what's happening.    

https://www.irs.gov/newsroom/taxpayer-assistance-center-statement  

Level 1
Apr 19, 2020 10:51:07 AM

I got my stimulus last week so.i figured since they trusted that my bank account was me and not a fraud that I would surely get my refund soon.. still have not recieved my refund!!! What is up with that? 11 weeks now.. e-filed with  Turbo Tax

Level 1
Apr 19, 2020 10:54:58 AM

How can I get a tax advocate? It would be a great help right now to recieve that refund through this crisis.

Level 15
Apr 19, 2020 10:59:07 AM

 

Not sure how successful you will be in getting help, but here is the link

 

https://www.irs.gov/advocate