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Not applicable
posted Feb 7, 2021 3:53:09 PM

No confirmation from the IRS

I efiled on February 2.  I received no confirmation from the IRS.  Turbo Tax did not save the file I need to resend it.  All I have is the PDF.  What am I supposed to do?

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3 Replies
Intuit Alumni
Feb 7, 2021 5:36:39 PM

Help with tracking and getting updates on your e-file status has been provided below. 

E-file Status

Level 15
Feb 7, 2021 5:37:50 PM

It will say Pending until the IRS either accepts or rejects your return which won't be until after they open on Feb 12, 2021, see

https://www.irs.gov/newsroom/2021-tax-filing-season-begins-feb-12-irs-outlines-steps-to-speed-refunds-during-pandemic

 

Even if Turbo Tax lets you submit your return they will just hold all the returns until the IRS opens filing on Feb 12.  So there is no hurry.  And a lot of people who file early find out they have to amend later like when they get their actual W2 and 1099 forms.  Or they get more forms than they were expecting.  

 

For the Online version check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

Then after the IRS accepts your return they pay most refunds within 21 days.

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

Level 15
Feb 7, 2021 5:39:22 PM

Are you using the Online version or the Desktop program?  If you used the Online version It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.