Do you have a question about credit cards in general or did you recently receive a new credit card?
Or.... is this about the TurboTax prepaid Visa? When all you post is three words, it's pretty hard to guess what you need. This is not live chat. We need a complete question that makes your problem clear to us.
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
@jeanallred14 Your two posts do not make any sense. What are you trying to do or ask about?
Yes I recently applied for a Capital One Credit Card.
I received a new credit card and cannot enter it into the Turbot Tax system.
Where do you need to enter it?
To pay fees for 2018 Online return?
To pay for a tax due?
To update an Advantage Account to receive next year's 2019 program?
The credit card on my account is invalid. I need to change it
Is this for your Advantage Account? How to update Advantage
Please ship my software for 2019 on the advantage account.
The software won't start shipping until November. We don't know exactly when. Do you have a question about your Advantage account or shipping?
Scroll up and read my post how to update the Advantage Account.
This is about new new Bank VISA card, replacing the VISA card I used to buy 2018 TurboTax.
I sent you MULTIPLE more-descriptive "Subject" message lines. With NO success, I gave up, sent the above limited Subject line, and turned-off my PC. JAH
This is about my NEW Bank VISA card, replacing the VISA card I used to pay for 2018 TurboTax.
I sent you MULTIPLE more-descriptive "Subject" message lines than the one above. With NO success, I gave up, sent the above limited Subject line, and turned-off my PC. JAH
My current Credit Card # is [phone number removed]2683 please use for my TurboTax 2019 subscription.
NO ONE has access to your account. NO one can change any of the information in your account for you. You have to do it yourself. As advised earlier, please scroll up in this thread and read the response you already got earlier that tells you how to go in to your Advantage account and update your credit card info.
Or--if you somehow are not able or willing to do that here it is again:
And so you know--you are very lucky that there is a filter that caught and removed the credit card number and phone number that you posted to this public website. NEVER post such information on this site that can be seen by anyone on the internet.
On file for what? Your Advantage account? It would be really helpful if you specified. Here is how to update your Advantage account.