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New Member
posted May 18, 2020 7:49:26 AM

My taxes have not processed

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1 Best answer
Level 15
May 18, 2020 7:51:11 AM

If your returns have been accepted, then TurboTax does not get any information about the processing of your return or refund.  Only the IRS & State would know.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

It is taking the IRS longer to process returns since they are closed.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds

 

How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

1 Replies
Level 15
May 18, 2020 7:51:11 AM

If your returns have been accepted, then TurboTax does not get any information about the processing of your return or refund.  Only the IRS & State would know.  The IRS is closed & they are not taking phone calls.  They are still processing e-filed returns & stimulus checks but they have been behind.

 

It is taking the IRS longer to process returns since they are closed.  They are still processing e-filed returns but the 21 days (business days) is not the standard now due to Covid-19.  The IRS is not processing mailed in returns at this time.

 

 All you can do now is keep checking the IRS website, Where's My Refund, the website updates once a day.

https://www.irs.gov/refunds

 

How do I track my state refund?

https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571