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Returning Member
posted Oct 19, 2020 12:39:01 PM

My refund

I still don’t receive my refund and it’s been 8 month's , they said I need to verifying my identity and I already sent two times my document and I still don’t get my refund .

0 2 560
2 Replies
Level 15
Oct 19, 2020 12:54:21 PM

Only the IRS can help you so you have to contact them. 

Level 15
Oct 19, 2020 6:46:45 PM

If it's been more than 90 days since the return was accepted  then you can ask for help from the Tax Payer Advocate office:

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.

More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are

http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6

Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html