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Level 2
posted Mar 17, 2020 10:26:31 PM

My check

My check was mailed out on March 6th and I haven't got it yet 

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1 Replies
Intuit Alumni
Mar 18, 2020 9:48:59 AM

The date on Where's My Refund? is an estimate. You can ask for a refund check replacement but the IRS will not initiate it until it has been at least 14 business days (it could be longer) from the date listed on Where's My Refund?. To contact the IRS at 1-800-829-1040 please see this website article from the IRS on contact hours and information you will need to have ready when calling them: https://www.irs.gov/help/telephone-assistance.

Here are some tips when contacting the IRS (expect long hold time and you may not be connected on your first attempt):

  • First choose your language. 
  • Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
  • Instead, press 2 for personal income tax questions.
  • Then press 1 for form, tax history, or payment.  
  • Then press 3 for all other questions.
  • Then press 2 for all other questions to be transferred to an agent

If you need to inquire about a state refund please contact your state Department of Revenue.