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New Member
posted Apr 10, 2021 2:19:34 PM

Missing their 2019 refund

Is anyone else missing their 2019 refund?  I filed with TurboTax in May of 2020.  Still no refund.  The IRS website says to check with my preparer -- TurboTax.

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5 Replies
Level 15
Apr 10, 2021 2:21:35 PM

Was the 2019 federal tax return e-filed and accepted by the IRS?

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on 2019

What is the status of the 2019 federal tax return?

New Member
Apr 10, 2021 2:31:06 PM

Status of 2019 is not visible.  I see both Fed and State returns but status is not shown.  The question:  Where can I find the status of this return? is there, but it takes me to another page which leads me in a circle.

New Member
Apr 10, 2021 2:38:19 PM

How would I know if the return was accepted by the IRS?

Level 15
Apr 10, 2021 2:39:47 PM


@madronab wrote:

Status of 2019 is not visible.  I see both Fed and State returns but status is not shown.  The question:  Where can I find the status of this return? is there, but it takes me to another page which leads me in a circle.


Looks like there have been some changes for finding status.  It takes you to this TurboTax support FAQ - https://ttlc.intuit.com/community/return-status/help/where-can-i-find-the-status-of-this-return/00/27572

If the return was accepted there will be a 2019 transcript available on the IRS transcript website - https://www.irs.gov/individuals/get-transcript

Level 15
Apr 10, 2021 5:33:51 PM