Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Feb 26, 2022 11:53:19 PM

Massachusetts Schedule X E-file Rejection

Is anyone having trouble with a Massachusetts Schedule X error causing their e-file to get rejected?

I am using the CD version on Windows and the rejection message said an update was due Feb. 24. Still waiting !!  Can't get any information from Support.

MA_OtherIncome_HOLDRULE_SoftwareUpdate_R19_TY21 - Your Massachusetts tax return is on hold pending a product update to Schedule X, Other Income due to an error in our software. Please check back for updates.

0 1 208
1 Replies
Expert Alumni
Mar 3, 2022 6:35:39 PM

Please follow the instructions here to manually update the software, and re-file. 

 

Please comment and let us know if you need further assistance.