Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Apr 28, 2020 1:13:17 PM

Late Federal Refund

Over 6 weeks since my return was accepted but no refund. IRS website states it is still being processed. Never had an issue in the past and 2019 return has the same components as previous years. Any suggestions how to contact the IRS. Their phones have the message that no warm bodies will answer. Don't know where to write since I efiled.

1 7 2485
1 Best answer
Level 15
Apr 28, 2020 1:58:27 PM

The IRS is closed & there is no phone service.  With everything going on the IRS is behind on processing e-filed returns.  You will have to keep checking the website Where's My Refund, for information.  The website updates once a day.

7 Replies
Level 15
Apr 28, 2020 1:58:27 PM

The IRS is closed & there is no phone service.  With everything going on the IRS is behind on processing e-filed returns.  You will have to keep checking the website Where's My Refund, for information.  The website updates once a day.

Level 2
Apr 28, 2020 2:34:45 PM

OK. Thanks for taking time to reply. Nice to have my suspicions confirmed. Take care and thank you.

 

Level 15
Apr 28, 2020 2:40:11 PM

Glad to help!  Take care & be safe!

New Member
Nov 1, 2021 10:14:27 AM

It is now november and still no refund only a cp12 amending my return . do you know what is going on

New Member
Nov 1, 2021 10:16:18 AM

It is now november and no refund  what is going on in the IRS

Level 15
Nov 1, 2021 10:18:57 AM

@J Robert TurboTax does not get any information from the IRS after you file your tax return.   If you received a CP12 letter that means the IRS is changing something on your return.   Only the IRS can tell you what they changed and when (or if) you will receive your refund.   The IRS is severely backlogged, so many processes are taking much much longer than normal.

 

https://www.irs.gov/individuals/understanding-your-cp12-notice

 

 

Level 15
Nov 1, 2021 10:37:18 AM

@J Robert  What did the IRS letter say?  Maybe they adjusted your return and you are not getting a refund now.