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New Member
posted Feb 14, 2020 11:42:00 AM

keep getting the same message trying to efile

i keep getting your tranmission didnt go through because Our records indicate that you are not entitled to efile one or more formsets. what does that mean and how do i fix it. never had this problem last year and nothing has changed!

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1 Replies
Intuit Alumni
Feb 14, 2020 12:54:13 PM

Please reach out to Customer Support via the Contact Us link below for assistance with this error:
https://support.turbotax.intuit.com/contact/