just downloaded 2021 and it several issues

-the screen that says lets get your download started after I enter the license number it won't let me choose pc/ windows as an operating system. It is ghosted out. I am working on Lenova operating system is Windows 11

-when I go to downloads and try to open the file the apps says i am trying to install isn't a microsoft verified app.

Not sure what to do.

11438

Level 15

May 15, 2024 11:21:55 AM

Are you using Windows in S mode? You have to take it out of S Mode. And here's a post about Windows 10 but it might help for Windows 11.

https://ttlc.intuit.com/community/taxes/discussion/i-downloaded-turbotax-but-windows-10-won-t-install-says-its-not-microsoft-verified/00/1813144

Level 15

May 15, 2024 11:23:30 AM

Found my note.....

You need to switch out of S mode. See this Windows FAQ. The second item is how to switch out.

Windows 10 and Windows 11 in S mode FAQ - Microsoft Support

Level 15

May 15, 2024 11:46:11 AM

Note that switching out of S mode is permanent. Once you switch out you cannot go back to S mode.

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just downloaded 2021 and it several issues