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Returning Member
posted Feb 13, 2020 9:48:57 AM

its been 21 days and no refund

its been over 21 days and no refund other than accepted simple return IRS says there is a number where they will track it after 21 days but cant find it

0 2 502
2 Replies
Level 6
Feb 13, 2020 10:04:18 AM

If it were me I keep calling untill someone found my return I called yesterday it took her 25 minutes to locate mine.Do you still have bars? My disappeared I was lucky and got my call answered by a nice women who check my return was resended for two errors they fixed and sent back in line to be processed 

Intuit Alumni
Feb 13, 2020 10:08:30 AM

This is normal. The IRS did not begin processing returns until January 27th. It can take anywhere from a few hours to 3 weeks after January 27th to update. Until the IRS starts processing it on their own, you may not find record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated accordingly. Continue checking the Where’s My Federal Refund?  tool for updates. Updates are made daily, usually overnight. You may also download the IRS2Go app to check your Federal refund status.

https://ttlc.intuit.com/community/return-status/help/what-does-accepted-mean/00/26285

Note: The IRS expects to issue most refunds in less than 21 business days after being accepted. Taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) will experience a refund hold and a delay in processing.