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New Member
posted Jun 7, 2019 5:20:41 PM

Irs weres my refund

i went to the irs web page put my info in and nothing they cant it and we are your paid costumers we deserve a answer

0 6 1242
6 Replies
New Member
Jun 7, 2019 5:20:43 PM

they cant find our ssn

Intuit Alumni
Jun 7, 2019 5:20:44 PM

Be sure to enter the head of household's social security number.

Level 15
Jun 7, 2019 5:20:46 PM

Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

Did you efile?  Did you go all the way through the File tab, through the 3 steps and hit the big orange Transmit Returns Now button?  You can check your efile status here     <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>   

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

New Member
Jun 7, 2019 5:20:47 PM

my refund ws excepted but I haven't gotten yet

Level 15
Jun 7, 2019 5:20:49 PM

IRS Where's my refund <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds/">https://www.irs.gov/refunds/</a>
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end.  That was for federal and state combined.

Intuit Alumni
Jun 7, 2019 5:20:50 PM

When you input your information, please be sure to enter the whole refund amount for your Federal only, do not deduct any fees.