Identity Verification Form 5071c

Help!! This is my first year filing taxes, was a fulltime student prior to year 2020. Filed taxes early February and received a Identity Verification letter from IRS today. I tried the online verification and didn't pass so dialed the 1-800 #, after being on the phone for over 30 minutes with a very rude agent she was not able to get me verified. She couldn't even tell me what to do or who do speak with.. Anyone else have this problem and if so what did you do? I was looking forward to my return to take care of all the extra expenses from Covid

518

Level 15

Mar 8, 2021 3:27:54 PM

Well, the IRS says this (pre Social Distancing apparently):

What happens if I cannot verify?

If we can’t verify your identity online or over the phone, we will ask you to schedule an appointment and bring the documents listed above to your local IRS office to verify in person.

Understanding Your Letter 5071C or 6331C | Internal Revenue Service (irs.gov)

I suggest you contact the Tax Advocate for advice.

Taxpayer Advocate | Internal Revenue Service (irs.gov)

Returning Member

Mar 8, 2021 3:32:55 PM

Thank you.. I will definitely give them a call first thing tomorrow morning.

Returning Member

Mar 8, 2021 3:34:39 PM

Thank you. I will definitely give them a call first thing tomorrow morning.

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Identity Verification Form 5071c

Well, the IRS says this (pre Social Distancing apparently):

What happens if I cannot verify?

If we can’t verify your identity online or over the phone, we will ask you to schedule an appointment and bring the documents listed above to your local IRS office to verify in person.