I need help with my returns.

It shows you are in the LIVE extra help version.  Contact the expert.  How to connect to an expert in Turbo Tax Live
https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/00/27282

Or ask a complete detailed question here in the forum.  But no personal info.  

Since you are using LIVE, ask your expert.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-setup/connect-tax-expert-turbotax-live/L73wOZD5D_US_en_US?uid=lfiz6cgp

This is not live chat.   If you are really using the online "Live" software that you posted your question from then contact your expert.  If you clicked that randomly when you posted here, please ask complete, specific questions in the user forum so we will know how to help you.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live