did you purchase audit support ? you can ask for free assistance here too
No. I had a cousin who is 47 yrs. old, disabed, and lived with me the entire year of 2020. He refused to comply with out rental agreement , but since I could not evict him he became a squatter. I paid all the expenses including groceries . TurboTax software guided me to , come to find, I should not have visitd the EI C portion. I recently have asked him to go, and now we are not in favorable standings with one another, and refuses to help me obtain the information/documents that the IRS require. Cant make an appointment with them, and now I am being fined .
This is a very old thread. It sounds like you made a mistake on your tax return and received a letter?
I RECEIVED A LETTER FROM THE IRS/STATE
TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.
(what the letters from the IRS mean)
I GOT A LETTER FROM THE IRS
https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs
I AM BEING AUDITED
If you purchased Audit Defense:
https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited
AUDIT SUPPORT
TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support. At the page below, click on the blue button that says "Get Help from TurboTax Support". Then it will ask you what tax year is your letter. Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.
https://support.turbotax.intuit.com/irs-notice/audit-support/