If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen. If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.
Due to unprecedented traffic, you may experience some delays on the website or phone line. We know everyone is anxious to get their stimulus money and we appreciate their patience. For additional questions, including how to receive a check, please direct customers to our Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/