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Not applicable
posted Jan 31, 2020 9:34:27 PM

I hit the limit and I need help

Hi so I do not know my agi and I tried everything and then I hit the limit and I finally got my number and now I can't enter it. I do not know the irs mail address and I do not trust mailing it in because my mail getting lost.

 

Is it anyway to let me do it again.

Please help me

0 5 516
5 Replies
Expert Alumni
Feb 1, 2020 1:18:11 PM

You should be able to efile again, per this thread. Please try clearing your cookies and cache. For instructions please click the following links: Clear Cookies - Clear Cache. If this does not work, I recommend trying another browser. You can also find mailing instructions by clicking here

Not applicable
Feb 1, 2020 3:53:18 PM

i did that and i used an different browser and still saying this 

 

can you guys by passed it please.

 
federal e-file ready to mail

Expert Alumni
Feb 1, 2020 4:04:19 PM

You should be able to e-file again, per this thread. Please try clearing your cookies and cache.

 

For instructions please click the following links: Clear Cookies - Clear Cache. If this does not work,  try using a  different browser. You can also find mailing instructions by clicking here

Not applicable
Feb 2, 2020 7:01:15 AM

nope still not working 

Expert Alumni
Feb 2, 2020 8:41:25 AM

If you have tried numerous attempts and you are not able to file, you may have to mail in your return.  Please see the below link for more information:

 

https://ttlc.intuit.com/community/e-file/help/when-a-tax-return-can-t-be-e-filed-no-matter-what-you-do/00/26142