Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 4:26:42 PM

I have tried everything and I cannot delete form 4797. The information is wrong and I cannot edit it. HELP!

I used the HELP information and it said go to "Tax Tools" but I do not have such an item.  I am using TurboTax Premier 2018.

0 11 2177
11 Replies
Intuit Alumni
Jun 3, 2019 4:26:43 PM

Both the online version and the desktop version have Premier. In the online version, the tax tools is on the black bar to the left. See the screen shot below. If using the Desktop version, go into Forms Mode at the top right. After you click on the form, you will see at the bottom a button to delete.

Level 1
Sep 26, 2021 12:00:14 PM

This solution does not work. I have tried to delete the form 4797 MANY times. But TT brings it back.

I needed to edit the form, but it is not allowing edit either. Very frustrated with TT now.

Level 15
Sep 26, 2021 12:09:22 PM


@ac8005 wrote:

This solution does not work. I have tried to delete the form 4797 MANY times. But TT brings it back.

I needed to edit the form, but it is not allowing edit either. Very frustrated with TT now.


See this TurboTax support FAQ for how to delete the sale of business property form 4797 - https://ttlc.intuit.com/community/accessing/help/how-do-i-edit-or-delete-sale-of-business-property-form-4797/01/26789

Level 1
Sep 26, 2021 12:24:10 PM

I have tried that 10+ times. The forms come back. Using TT Premier. Will not use TT going forward. Wasted hours to remove the form. It's not allowing edit either.

Level 15
Sep 26, 2021 12:32:35 PM


@ac8005 wrote:

I have tried that 10+ times. The forms come back. Using TT Premier. Will not use TT going forward. Wasted hours to remove the form. It's not allowing edit either.


Then contact TurboTax support for assistance with this problem.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 15
Sep 26, 2021 1:40:32 PM

You cannot just delete that form because it is autogenerated by some other entry ... you must remove the root cause to delete that form.   

 

If you are using the downloaded version then switch to the FORMS mode and review that form to see what is generating it so you know what needs to be removed.

 

If you are using the online version then click on TOOLS and then PRINT CENTER to choose the option of a PDF with the worksheets. 

Level 1
Sep 27, 2021 8:26:24 AM

You cannot delete the for 4797 for a rental real estate at all. If you delete, it comes back.  

The rental property "SALE" is reported in the "Rental Properties and Royalties" section, but the result shows up in "Business Items". There it is in "Sale of Business Property" and had the button to Update if you need to edit. BUT, here is the fun part,  you cannot do anything using this 'Update" button. .  Even though the number shows up here you actually have to go to the Rental section to update the numbers here. If you uncheck the sale of the rental property, the form 4797 will disappear.

 

Talking about counter intuitive !. It took hours of trial and reading to figure this out.

Level 2
Mar 2, 2022 11:07:56 AM

Can you clarify, please? I can't quite follow what you said. What exactly do I need to uncheck, and where, to make the form go away?

Intuit Alumni
Mar 2, 2022 11:54:59 AM

If you are having difficulty with deleting a form and require assistance, please don't hesitate to call customer support through the link below.

What is the TurboTax phone number? - Intuit      

@ysette9

Level 1
Mar 5, 2022 2:36:48 PM

Me too!!!!! Spent entire weekend trying to erase a condo sale.  I got  on,  typed a corrected claim.. I did not finalize it since the site said I had no other entries there.  However the 4797 form shows the erroneous claim one still alive  Helo Too  Might this be because I', using Turbo Tax Deluxe?

Intuit Alumni
Mar 6, 2022 1:50:37 PM

@newenglandsenior  For one-on-one assistance with this experience, please visit the link below for help from Customer Support.

 

How do I contact TurboTax?