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Returning Member
posted Mar 23, 2022 1:34:52 PM

I did not get my full refund

I filed my taxes February 11th. And I got less than half of what it was supposed to be. I called TurboTax customer service and they gave me numbers to call but no one has been able to help me out. Sometimes the phone line disconnects and I have to start the call process all over. Besides I can never even get passed all the automated services

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2 Replies
Level 15
Mar 23, 2022 1:55:52 PM

The IRS does not notify TT when it adjusts refunds.  However, it might be due to the Stimulus and/or Advanced Child tax Credit.  The IRS will be mailing you a letter in 2-4 weeks.

Intuit Alumni
Mar 23, 2022 2:01:33 PM

In this public forum, we cannot diagnose why your refund has been reduced.  For additional information, please see this TurboTax blog post:  Why is My Tax Refund Not What I Expected?