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New Member
posted Mar 3, 2020 9:45:26 PM

I can not activate my card

0 5 985
5 Replies
Intuit Alumni
Mar 4, 2020 10:25:21 AM

For assistance with activating your Turbo Visa Debit Card,  you will need to contact Customer Care. Please visit TurboDebitCard.com or call us toll-free at (888) 285-4169.

Returning Member
Mar 20, 2020 4:14:48 PM

I am having trouble activating my card

Intuit Alumni
Mar 20, 2020 4:23:47 PM

Please click here for the TurboTax Visa Debit Card phone number and don't choose option 2, it will repeat a few times then you will get more options.

Level 1
Apr 4, 2020 6:08:55 PM

I tried to activate card from the site. It kept saying info not correct but it is and then locked me out. Tried calling number and do not get a live person to help!

Intuit Alumni
Apr 4, 2020 6:15:07 PM

Try this to get to a live person:

 

Ignore the prompt asking for your card number.  Choose #1 for lost, stolen, or cards never received, then choose #2 for cards never received, enter SS# when prompted and continue following the instructions.