How to fix date format bug? It asks for mm/dd/yyyy but each time automatically changes back to mm/dd/yy and then says it is an error.

Intuit Alumni

Mar 10, 2020 11:55:13 AM

First, refresh your browser and clear out your cookies. If that doesn't work, try clearing your browser's cache. Then trying logging out and logging back into TurboTax. The following FAQs will show you how to do it.

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https://ttlc.intuit.com/replies/3301745

This one will help you clear your cache.

https://ttlc.intuit.com/replies/3302272

Here's an article that has an explanation. Drivers license exp date format is not listed (DD/MM/YY ...

New Member

Feb 10, 2021 7:29:49 PM

I am getting the same error on the state/local tax section. Says to enter MM/DD/YYYY. I have cleared the cache and cookies. Restarted the computer. I also logged in on my phone and tried and got the same error. It will not let me efile the return until the date format is correct. Which it is!!! Any other ideas?

Intuit Alumni

Feb 11, 2021 9:32:20 AM

The recent system update should have fixed this issue.

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How to fix date format bug? It asks for mm/dd/yyyy but each time automatically changes back to mm/dd/yy and then says it is an error.