How do u get block off card

You will need to contact customer service  (888) 285-4169 . This is the number for the TurboTax Visa. If you have another card you are inquiring about turn the card over and use the phone number on the back of the card. 

I called the suggested number, which ask for the card number which the system does not recognize because it's blocked. How do I unblock it. I get nowhere with either number I call. I need my money or should I report turbo to the IRS and BBB?

TT does not issue the card...a bank does. Try here:
TurboPrepaidCard.com

That number useless fae i see this whole rurbotax cars is beeped the beep up haye it never agaim

Thoss bs

Same problem my card says its blocked and when i try turbotax.com/documentupload it does not work! I need my.money is there anyway i can talk to a live person

Same b's we are all going through

Can't unblock my card been two weeks.

Please click the link below for assistance with your TurboTax Visa Debit Card. When you call the phone number, don't choose option 2. The system will repeat itself a few times, then you will get more options. 

https://turbodebitcard.intuit.com/contact-us

My card is restricted and can't get through on the # on the back of card, been on hold for 2 days. Im pissed I want my $ or to cancel and get a new card. Is there another number that connects me to a live person

@Ccarter3 Please click here for the TurboTax Visa Debit Card phone number and don't choose option 2, it will repeat a few times then you will get more options. Or you can follow the steps below: 

1. Listen to the recording (you cannot skip it) 
2. Press 2 to continue using the automated system.
3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
5. Press 2 for the option of " have not yet received your card".
6. Next you will be prompted to enter your social security number, zip code, and birth date. 

You may also submit a request for assistance here: Submit a request – TPG - Taxpayer

Im on the same boat, they keep giving me the run around and transferring me after 2 hours they hang up. Worst customer service ever. Will never use this service again 

Did you ever get through? Every time I call customer service I end up waiting over 2 hours on the phone. Should I just order a new card? I'm having the same issue that you're having. 

Don’t order a new one because that will hold up the process. I did speak to someone who gave me this email [email address removed] and subject line I added the case number and then I explained that the cashier charged my incorrectly and showed proof of my receipts and ID. They did tell me it will take 10 days to review and I should receive an email to let me know what they “decided”. I suggest you call late at night or middle of the night to get through to them. 

The only way to remove the block is to speak with a Turbo Visa Debit Card customer service representative.  Go here for steps to reach a live representative when you call.  There is probably a long wait time due to high call volume. 

No one answers that 888 number.  And there is nothing on that at that helps you unblock your card. I will never use this card again. I ended up calling them and just using the automated system to have a new card sent

Don't waste your time calling that number no one answers. It's automate it and even if you don't press to it eventually is going to disconnect the call

Not pressing number two does not work

@tinybrooks Please click here for the customer care phone number. When you call the number follow the steps below :

1. Listen to the recording 
2. Press 2 to continue using the automated system.
3. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
4. The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
5. Press 2 for the option of " have not yet received your card".
6. Next you will be prompted to enter your social security number, zip code, and birth date. 

You may also try submitting a request for assistance here: Submit a request – TPG - Taxpayer

I tired to call the number and I’m not getting they I had my card resent twice and still never got it so I’m not sure what to do very frustrated

Your Turbo Prepaid card should arrive in the mail within 5-10 business days whenever you order one. If it has been longer than 5-10 business days, the best way is to contact Support at (866) 795-7597. You can also report your card lost or stolen through this link. 

Turbo Prepaid Card Login  

I can't access my account through the app BC it says my account is,blocked and pending further review....I can't use my card either and I can't get anyone to answer the number on the back of the card.

What can be shared through the online forum is limited. Here is the contact information that is available for customer care, there is also a mailing address. Please keep trying the phone number and don't choose option 2, it will repeat a few times then you will get more options. 

https://turbodebitcard.intuit.com/contact-us

There is also a message on the website explaining the high call volume due to the current issues that are happening. Please review it below.

See our response to the current situation.

I haven’t even received my card yet I been waiting over a month starting to get very fustrated